Language

Welcome

CART
Your shopping cart is empty!

Frequently Asked Questions

Article Index

How to Change the Bluetooth Name on my CONNECT device 

How to Change the Bluetooth Name on my CONNECT device

1. On the handset, tap on Applications.

2. Tap on the Settings icon.

3. Tap on Wireless and network.

4. Tap on Bluetooth settings.

5. Tap on Device Name.

6. Enter the desired device name in the field and tap on OK.

 

How to view the Calendar on my CONNECT device 

How to view the Calendar on my CONNECT device

1. From the Home screen, tap the Applications icon.

2. Tap Calendar.

 

How do I Set a Ringtone on my CONNECT device 

How do I Set a Ringtone on my CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Sound.

4. Tap Device ringtone.

5. Tap the required ringtone.

6. Tap OK.

The ringtone has now been set.

 

How do I Assign a Picture to a Contact on my CONNECT device 

How do I Assign a Picture to a Contact on my CONNECT device

1. From the Home screen, tap Contacts.

2. Tap the required contact.

3. Tap the Edit icon.

4. Tap the Profile image icon.

5. Tap Picture.

6. Tap Gallery.

7. Tap Camera.

8. Tap the required image.

9. Tap and drag the highlighted square to crop the image, then tap Done.

The picture has now been assigned to a contact.

 

How do I Add a Widget to the Home Screen on my CONNECT device 

How do I Add a Widget to the Home Screen on my CONNECT device

1. You can customise the home screen to display shortcuts to your applications. These shortcuts are known as widgets. Tap and slide the screen either left or right.

2. Before adding a new widget, the current widget will need to be removed. Tap and hold the required widget.

3. Drag the required widget to Delete at the bottom right of the screen, then release.

4. Tap and hold on the screen to add a new widget.

5. Tap Add to Home screen.

6. Tap the required option (e.g. Apps).

7. Tap the Apps and widgets tab.

8. Scroll to the required widget, than tap and hold to move it to the home screen.

9. Drag the widget to the required position on the home screen, then release.

The widget has now been added to the Home screen.

 

How do I Change the Backlight Timeout Settings on my CONNECT device 

How do I Change the Backlight Timeout Settings on my CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Display.

4. Tap Screen timeout.

5. Tap the required screen timeout interval.

The backlight duration has now been changed.

 

How do I Enable Call Waiting on my CONNECT device 

How do I Enable Call Waiting on my CONNECT device

1. From the Home screen, tap Phone.

2. Tap the Menu key.

3. Tap Call settings.

4. Tap Additional settings.

5. Tap Call Waiting.

Call waiting has been successfully activated.

 

How do I Enable the Screen Lock Pattern on the CONNECT device

How do I Enable the Screen Lock Pattern on the CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Security.

4. Tap Screen lock.

5. Tap Pattern.

1. Please read the information on the handset in detail and if you are happy to proceed, tap Next.

2. Record your pattern, then tap Continue.

3. Record your pattern again to confirm, then tap Confirm.

4. Enter a backup PIN of at least 4 digits, then tap Continue.

5. Enter the PIN again to confirm, then tap OK.

The screen lock pattern has now been set.

 

How do I Perform a Factory Reset on the my CONNECT device 

How do I Perform a Factory Reset on the my CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Back up and reset.

4. Tap Factory data reset.

5. Please read the information on the handset in detail and if you are happy to proceed, tap Reset device.

6. Please read the information on the handset in detail and if you are happy to proceed, tap Erase everything.

The handset will now be restored to factory settings.

 

How to check the software version on my CONNECT device 

How to check the software version on my CONNECT device

1. From the Home screen, tap the Menu key.

2. Tap Settings.

3. Tap About phone.

The current Software Version will be displayed.

 

How to add a second email account on my CONNECT device 

How to add a second email account on my CONNECT device

1. Tap on Applications.

2. Tap on Email.

3. Select Name of Current Email Account (Top left hand corner).

4. Tap on the Menu Key.

5. Tap on AddAccount.

6. You can configure the second email account to the email application.

The second email account emails will now received.

 

How to search and pair with a Bluetooth headset on my CONNECT device 

How to search and pair with a Bluetooth headset on my CONNECT device

1. From the Home screen, tap the Apps icon.

2. Tap Settings.

3. Tap Bluetooth.

4. Tap Scan

5. Ensure Bluetooth is enabled. Tap the required Bluetooth headset and enter passcode.

The Bluetooth headset is now paired and connected.

 

How do I take a picture on my CONNECT device 

How do I take a picture on my CONNECT device

1. From the Home screen, tap Camera.

2. If prompted, select Do not show again, then tap OK.

3. Frame the subject, then tap the Camera icon.

4. The picture has now been taken and is saved in the handset's gallery.

 

How do I set the time and date on my CONNECT device 

How do I set the time and date on my CONNECT device

1. From the Home screen, tap the Options key.

2. Tap Settings.

3. Tap Date and time.

4. Tap Set date.

5. Enter the date and tap Set.

6. Tap Set time.

7. Enter the time and tap Set.

The time and date have now been set

 

How do I change the ringtone on my CONNECT device 

How do I change the ringtone on my CONNECT device

1. From the Home screen, tap the Apps key.

2. Tap Settings.

3. Tap Sound.

4. Tap Deviceringtone.

5. Tap the required ringtone.

6. Tap OK.

 

How do I copy contacts from SIM to Phone on my CONNECT device 

How do I copy contacts from SIM to Phone on my CONNECT device

1. From the Home screen, tap on the Address book icon.

2. Tap on the Menu key.

3. Tap on Import/Export.

4. Tap on Import from SIM card.

5. If prompted, tap on Phone.

6. Tap on the required contact to copy.

7. Tap on Import.

 

How to delete browser cookies on my CONNECT device 

How to delete browser cookies on my CONNECT device

1. From the home screen, tap Apps.

2. Tap Internet.

3. Tap the Options key.

4. Tap Settings.

5. Tap Privacy and security.

6. Tap Clear all cookie data.

7. Tap OK.

The browser cookies have now been deleted.

 

How to turn ON or OFF Bluetooth Visibility on my CONNECT device 

How to turn ON or OFF Bluetooth Visibility on my CONNECT device

Method 1 (for some models):

 

1. On the handset, tap on Applications.

2. Tap on the Settings icon.

3. Tap on Wireless and network.

4. Tap on Bluetooth settings.

5. To enable Bluetooth, tap on Bluetooth, ensure there is a green tick next to it.

6. Tap on Visible.

 

Method 2 (for some models):

 

1. On the handset, tap on Apps.

2. Tap on the Settings icon.

3. Tap on Bluetooth.

4. Check the box for "Visible to all nearby Bluetooth devices".

 

How do I Manually Select a Network on my CONNECT device 

How do I Manually Select a Network on my CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap More settings.

4. Tap Mobile networks.

5. Tap Network operators.

6. Tap the required operator.

7. The handset will now be registered on the selected network. Tap Use packet data.

The network has now been manually selected.

 

 

 

How do I activate the GPS function to pick up a point on my CONNECT device 

How do I activate the GPS function to pick up a point on my CONNECT device

To help speed-up and find your location, pls do as below:

(Make sure you have 3G Data transfer active)

A - Check your date/time settings and make sure date and time are accurate according to your local time.

B - In the Settings>Location Services make the below settings:

1- Check-mark GPS Satellites

2- Check-mark GPS EPO assistance

3- Click on EPO settings> click Download (make sure you see download progressed)

4- Check-mark A-GPS.

Go to an open space where you have clear sky (no physical obstacles in the air and surrounding). Open the Maps App (see waiting for location message...) . Wait while leaving the device in open space. (it should locate the GPS satellites and pin-point your location on the map within 2-15 mins).

 

 

 
Werbemittel advertising material Logo standard