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Frequently Asked Questions

Article Index

How to Change the Bluetooth Name on my CONNECT device 

How to Change the Bluetooth Name on my CONNECT device

1. On the handset, tap on Applications.

2. Tap on the Settings icon.

3. Tap on Wireless and network.

4. Tap on Bluetooth settings.

5. Tap on Device Name.

6. Enter the desired device name in the field and tap on OK.

 

How to view the Calendar on my CONNECT device 

How to view the Calendar on my CONNECT device

1. From the Home screen, tap the Applications icon.

2. Tap Calendar.

 

How do I Set a Ringtone on my CONNECT device 

How do I Set a Ringtone on my CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Sound.

4. Tap Device ringtone.

5. Tap the required ringtone.

6. Tap OK.

The ringtone has now been set.

 

How do I Assign a Picture to a Contact on my CONNECT device 

How do I Assign a Picture to a Contact on my CONNECT device

1. From the Home screen, tap Contacts.

2. Tap the required contact.

3. Tap the Edit icon.

4. Tap the Profile image icon.

5. Tap Picture.

6. Tap Gallery.

7. Tap Camera.

8. Tap the required image.

9. Tap and drag the highlighted square to crop the image, then tap Done.

The picture has now been assigned to a contact.

 

How do I Add a Widget to the Home Screen on my CONNECT device 

How do I Add a Widget to the Home Screen on my CONNECT device

1. You can customise the home screen to display shortcuts to your applications. These shortcuts are known as widgets. Tap and slide the screen either left or right.

2. Before adding a new widget, the current widget will need to be removed. Tap and hold the required widget.

3. Drag the required widget to Delete at the bottom right of the screen, then release.

4. Tap and hold on the screen to add a new widget.

5. Tap Add to Home screen.

6. Tap the required option (e.g. Apps).

7. Tap the Apps and widgets tab.

8. Scroll to the required widget, than tap and hold to move it to the home screen.

9. Drag the widget to the required position on the home screen, then release.

The widget has now been added to the Home screen.

 

How do I Change the Backlight Timeout Settings on my CONNECT device 

How do I Change the Backlight Timeout Settings on my CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Display.

4. Tap Screen timeout.

5. Tap the required screen timeout interval.

The backlight duration has now been changed.

 

How do I Enable Call Waiting on my CONNECT device 

How do I Enable Call Waiting on my CONNECT device

1. From the Home screen, tap Phone.

2. Tap the Menu key.

3. Tap Call settings.

4. Tap Additional settings.

5. Tap Call Waiting.

Call waiting has been successfully activated.

 

How do I Enable the Screen Lock Pattern on the CONNECT device

How do I Enable the Screen Lock Pattern on the CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Security.

4. Tap Screen lock.

5. Tap Pattern.

1. Please read the information on the handset in detail and if you are happy to proceed, tap Next.

2. Record your pattern, then tap Continue.

3. Record your pattern again to confirm, then tap Confirm.

4. Enter a backup PIN of at least 4 digits, then tap Continue.

5. Enter the PIN again to confirm, then tap OK.

The screen lock pattern has now been set.

 

How do I Perform a Factory Reset on the my CONNECT device 

How do I Perform a Factory Reset on the my CONNECT device

1. From the Home screen, tap the Menukey.

2. Tap Settings.

3. Tap Back up and reset.

4. Tap Factory data reset.

5. Please read the information on the handset in detail and if you are happy to proceed, tap Reset device.

6. Please read the information on the handset in detail and if you are happy to proceed, tap Erase everything.

The handset will now be restored to factory settings.

 

How to check the software version on my CONNECT device 

How to check the software version on my CONNECT device

1. From the Home screen, tap the Menu key.

2. Tap Settings.

3. Tap About phone.

The current Software Version will be displayed.

 
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